Pre-Cyber Monday Digital Sales Up 18% Despite Higher Prices, Smaller Discounts, and Fewer Products

With goods still stuck at ports, retailers shrink product catalogs by 4% to cope with lower holiday inventory

DUBAI, United Arab Emirates — 28 November 2021 — Early holiday shopping is driving an increase in digital sales this year, with few signs that economic and logistical headwinds are slowing them down. This is according to new digital commerce sales data (Salesforce Shopping Index, November 1-November 15) and a global Salesforce Insights Survey of 11,738 respondents.

How Middle East Retailers Are Going Digital-First this Holiday Season

Six in 10 Global Online Orders Predicted to be Influenced by Brick-and-Mortar Locations

By Robbie Kearns, Senior Regional Vice President – Africa, Middle East, and the Mediterranean, Salesforce

Consumers Expected to Face Higher Prices this Holiday Season — Salesforce Digital Forecast

Global online sales predicted to grow 7% year-over-year following historic 2020 holiday shopping season;

Consumer prices projected to rise up to 20% this holiday season;

Packages at risk for delay this year projected to be down 94% as retailers improve logistics and build out curbside pickup capabilities

Salesforce and DocuSign Team Up to Enable Contract Collaboration Through Slack, Help Drive Customer Revenue, and Create Digital-First Customer Experiences

DUBAI, United Arab Emirates, 28 October 2021 — Salesforce (NYSE: CRM) and DocuSign (NASDAQ:DOCU) have announced an expansion of their global strategic partnership to build new joint solutions that make it easier for customers to accelerate how agreements are facilitated around the world. New innovations will automate the contract process with AI-based, smart solutions that improve the customer experience of preparing, signing, and managing agreements, drive faster ROI, and increase collaboration amongst organizations with Slack functionality.

Salesforce, AWS Expand Partnership with Slack, Voice Sales, and More

Announcements include AWS integrations for Slack, new voice capabilities for virtual selling, a new virtual care solution, and elevated commitments to reaching Net Zero and overall sustainability

DUBAI, United Arab Emirates — 29 September 2021 — At Dreamforce, Salesforce introduced a massive suite of new technology to help organizations build their digital HQs. Announcements included Salesforce + Slack integrations and innovations, virtual selling enhancements, new solutions to ensure health and safety, and elevated commitments to reaching Net Zero and overall sustainability.