The virtual conference brought together Panasonic’s regional partners and global team to review FY25 achievements, align on FY26 priorities, and recognize outstanding service performance.
UAE — 20 July 2026 — Panasonic Middle East & Africa hosted its Customer Service (CS) Strategy Conference 2026, a virtual forum that brought together senior representatives from Panasonic Middle East & Africa, its business partners, Panasonic factories, Customer Service Headquarters (CS Headquarters), and the Quality Assurance (QA) Group to review FY25 performance and align on priorities for FY26.
Panasonic Reaffirms the Middle East and Africa as a Cornerstone Growth Region, Spanning Imaging, Security, Visual Systems, Energy and Living Solutions
CEO John Hardy outlines how one of the region’s broadest technology portfolios — from professional cameras and security solutions to projectors, energy solutions and home appliances — is anchored in the company’s Japanese engineering heritage, human-centred design philosophy and brand promise to “Create Today. Enrich Tomorrow.”
The brand’s E-Series, V-Series, and P-Series cameras, supported by a powerful enterprise-grade NVR and VMS platform, focus on AI-driven intelligence, cybersecurity, system resilience, and open architecture integration.
Dubai, United Arab Emirates – 14 January 2026
Panasonic announced the introduction of its most comprehensive smart surveillance ecosystem to date at Intersec 2026. Designed with purposeful innovation and trusted Japanese reliability, the comprehensive CCTV ecosystem for sustainable and safemart cities of the future.
Panasonic’s showcase at the event is the next-generation CCTV portfolio featuring the E-Series, V-Series, and P-Series cameras, supported by a powerful enterprise-grade NVR and VMS platform. Together, they form an end-to-end, AI-enabled video intelligence ecosystem engineered to deliver cybersecure, reliable, and scalable surveillance across commercial, residential, and industrial use cases.
The new cameras ecosystem is designed to meet diverse operational requirements, with the E-Series bringing the smart, simple, and scalable option for everyday security needs across retail, hospitality, and small businesses. Meanwhile, the V-Series offers intelligent imaging by delivering smart analytics, true-colour imaging, and reduced false alarms for dynamic environments such as malls, schools, and residential communities. In addition, P-Serie offers comprehensive performance intelligence for critical environments, purpose-built for large-scale and high-risk operations with thermal imaging, high-speed ANPR, face recognition, and precision PTZ solutions capable of operating in extreme conditions.
Panasonic is introducing ANPR (Automatic Number Plate Recognition) and Thermal Camera technology into its surveillance portfolio for the first time in the P-series. These advanced capabilities expand Panasonic’s reach into high-security, critical infrastructure, and specialised applications, enabling proactive threat detection and enhanced situational awareness.
Commenting on the participation at the event, John Hardy, COO, Panasonic Middle East and Africa (PMMAF), said: “Intersec is among the leading platforms for Panasonic to engage with regional partners, customers, and industry leaders. As security requirements continue to evolve with the advent of AI, smart infrastructure, and cyber threats, the physical security market in the region is expected to reach USD 121.3 billion by 2031. Our participation reaffirms our commitment to the Middle East and Africa, and our leadership in delivering trusted, AI-enabled security solutions that support smart cities, critical infrastructure, and connected communities across the region.”
Visitors at the event can experience Panasonic’s surveillance portfolio in action as a connected ecosystem that includes both hardware and software demos. Also displayed is Panasonic’s IP Video Intercom solutions, designed to enable smarter and more convenient home and building security. Offering clear video communication, fast mobile access, and seamless integration with modern smart networks, the solutions provide effortless visitor management while enhancing everyday safety, comfort, and confidence.
Talking about the solutions at the event, Carl Pocknell, Head of System Solutions and Communications Division, PMMAF: “By unifying surveillance, analytics, recording, and communication into a single ecosystem, Panasonic enables organisations to move from reactive monitoring to proactive, insight-led security operations. Delivering exactly what security today demands — intelligence, reliability, and trust. Our solutions demonstrate.”
At the event, Panasonic is emphasising its focus on AI-driven intelligence, cybersecurity, system resilience, and open architecture integration.
Visitors to Intersec 2026 can experience Panasonic’s latest security innovations firsthand .
The company reinforces its leadership in advanced air movement technologies across the Middle East
Dubai, United Arab Emirates
KDK Company, a division of PES Japan and a trusted name in electrical fans and ventilation technology, has announced the expansion of its regional product portfolio with the official launch of its new In-Line Centrifugal Fans at Big 5 Global, happening at the World Trade Centre, Dubai. The launch aligns with the growing demand from contractors, consultants, facility managers, and end users for advanced ducted solutions that offer superior efficiency, compact installation, noise reduction, and enhanced air quality management.
KDK’s new in-line centrifugal range provides a refined answer to the region’s rising expectations for performance-driven ventilation systems with features engineered for diverse commercial, residential, and industrial applications. A new benchmark in ventilation performance, the new centrifugal fan features precision in engineering high-performance external rotor motor, thermal protector, and premium ball bearings, ensuring stable and reliable operation. Meanwhile, its double-sided fan blades deliver smooth, quiet, and vibration-free operation.
The controller offers Panasonic’s first-ever macro functionality to enhance multi-camera operations across broadcast, corporate, and live event productions.
Dubai, United Arab Emirates
Panasonic announced the upcoming release of its advanced new remote camera controller, the AW-RP200GJ, designed to deliver enhanced operability and workflow efficiency for large-scale, multi-camera productions. The controller, expected to be available from Q1 CY2026, builds on the proven usability of its predecessor, the AW-RP150GJ, while introducing a host of innovative features – including Panasonic’s first-ever macro functionality and a new dual-joystick configuration.
UAE News 24/7 