Mai Dubai Leverages Kissflow to Digitalise and Automate Nearly 100 Processes, Enhancing Efficiencies Across Critical Operations

Dubai, United Arab Emirates – April 2026 – Mai Dubai, the leading bottled water company, has successfully completed an enterprise-wide automation programme using the Kissflow low-code, no-code platform. In just two years since deployment, the company has digitalised and automated 96 critical operational processes, all developed in-house without vendor dependency. This has significantly reduced manual workloads, accelerated turnaround times, and improved overall business agility.

Adrian D’Cunha, Head of Information Technology at Mai Dubai

Adrian D’Cunha, Head of Information Technology at Mai Dubai said, “We have always been committed to building a digital-first organisation. While our ERP system remains central to our operations, many of our challenges exist around it, not within it. We recognised that a low-code, no-code platform would allow us to rapidly build and customise applications, integrate data across systems, and digitise workflows without disrupting our core SAP environment.”

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