AIR INDIA EXPRESS EARNS 4-STARWORLD AIRLINE RATING IN FIRST-EVER SKYTRAX AUDIT
Reflecting the transformation of its guest experience, the airline closed the financial year with a record tripling of its Net Promoter Score (NPS)
Dubai, 12-May 2026: Air India Express has earned a 4‑Star World Airline Rating from Skytrax following its first‑ever comprehensive audit, a significant recognition of the progress delivered over the year as part of the transformation of its guest experience.

Skytrax’s World Airline Star Rating is the longest‑established global quality evaluation system for the aviation industry and a prestigious and unique mark of Quality Achievement. The ratings are awarded following an independent, in‑depth evaluation of airline standards across the onboard and airport environments, using a unified and consistent global assessment framework. The 4‑Star rating represents the highest attainable recognition for a value carrier and places Air India Express among a small group of airlines across India and West Asia to hold this distinction, positioning it just one step away from Skytrax’s global top 10 elite 5‑Star airlines.
Continue reading Air India Express Receives 4-Star Skytrax Rating


