AIR INDIA EXPRESS EARNS 4-STARWORLD AIRLINE RATING IN FIRST-EVER SKYTRAX AUDIT

Reflecting the transformation of its guest experience, the airline closed the financial year with a record tripling of its Net Promoter Score (NPS)

Dubai, 12-May 2026: Air India Express has earned a 4‑Star World Airline Rating from Skytrax following its first‑ever comprehensive audit, a significant recognition of the progress delivered over the year as part of the transformation of its guest experience.

Skytrax’s World Airline Star Rating is the longest‑established global quality evaluation system for the aviation industry and a prestigious and unique mark of Quality Achievement. The ratings are awarded following an independent, in‑depth evaluation of airline standards across the onboard and airport environments, using a unified and consistent global assessment framework. The 4‑Star rating represents the highest attainable recognition for a value carrier and places Air India Express among a small group of airlines across India and West Asia to hold this distinction, positioning it just one step away from Skytrax’s global top 10 elite 5‑Star airlines.

The offer includes up to 30% discount on seats, meals, baggage and priority services on both domestic and international bookings.

23-April-2026, National: Air India Express has enhanced its loyalty benefits for Tata NeuPass members by extending tierlinked discounts to international bookings and broadening benefits across the airline’s domestic and international network of over 60 destinations spanning South Asia, Southeast Asia and West Asia.

As part of the refreshed proposition, tier‑based discounts earlier applicable on domestic bookings are now available on international routes as well, enabling members to unlock greater value across their travels. Members continue to enjoy benefits including up to 25% savings on domestic Business Class fares, with the programme now offering dynamic, percentagebased savings that allows value to increase with higher flying frequency.