Category Archives: Business & Investments

Traders Hub Launches Customer Happiness Unit

Strengthening Confidence Through Structured Support:Traders Hub Introduces Dedicated Customer Happiness Unit

Abu Dhabi, UAE – 15 April 2026:  At a time when clarity, responsiveness, and trust have become increasingly important to customers as they navigate financial decisions, organisations across the UAE are reinforcing how they support and engage with their communities.

In line with this, Traders Hub has introduced a dedicated Customer Happiness Unit, a structured function designed to enhance how clients are supported across every stage of their journey.

 Hafez Baker, Chief Operating Officer at Traders Hub,

The unit has been established to ensure that customer needs, inquiries, and feedback are addressed with greater speed, consistency, and personalisation. Operating across both digital and in‑person channels, it brings together a more integrated approach to service delivery, focused on making every interaction clear, efficient, and outcome‑driven. To achieve this, the unit leverages advanced customer‑relationship management systems, a unified contact centre and smart applications such as UAE Pass to simplify authentication and streamline communication.

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Joyalukkas Expands to Australia: A New Chapter in Jewellery

Sydney, Australia | April 2026

Joyalukkas, the world’s favourite jeweller, has achieved a landmark milestone in its global growth journey with the inauguration of its first showroom in Australia – marking the brand’s official and celebrated entry into its 12th country. The grand opening took place in Sydney on 11 April 2026, welcoming Australia as the newest and most exciting chapter in Joyalukkas’ ever-growing international story.

Bollywood actor and brand ambassador Kajol Devgan inaugurated the Joyalukkas showroom in Sydney, marking the brand’s official entry into Australia. She was joined by The honourable Dr. Andrew Charlton MP (Cabinet Secretary Assistant Minister for Science, Technology and the Digital Economy), Mr. Sameer Pandey- Councillor, Mr. John Paul Alukkas, CEO of Joyalukkas Jewellery; Ms. Sonia Alukkas, Director – International Operations.

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AD Ports Group Expands Investment in Romania’s Constanța Port

AD Ports Group Signs Framework Agreement to Explore Investment and Development Opportunities in the Port of Constanța, Romania

 The Black Sea’s largest port provides opportunities to strengthen the Group’s activities along the ‘Middle Corridor’ from China through Central Asia into Europe

Abu Dhabi, UAE – 14 April 2026: AD Ports Group (ADX: ADPORTS), a leading global enabler of trade, industry and logistics solutions, signed a framework agreement with the National Company Maritime Ports Administration SA, the administrator of the Port of Constanța in Romania to explore strategic investment and development opportunities in the Black Sea’s largest port.

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UBF Council Highlights Banking Sector Achievements

UBF CEOs Consultative Council Affirms Banking Sector’s Ability to Sustain Growth and Prosperity

Abu Dhabi, United Arab Emirates-April 14, 2026: The CEOs Consultative Council of UAE Banks Federation (UBF), the sole representative and unified voice of UAE banks, held its first regular meeting for 2026 under the chairmanship of H.E. Mohammed Omran   Al Shamsi, Vice Chairman of UBF and Chairman of the Board of Directors of RAKBANK, to review global and regional developments and challenges, and explore ways to address them in order to achieve UBF’s strategic plans and enhance the role of the banking and financial sector in advancing the UAE’s strategic objectives.

The Council commended the strong performance of the banking sector during the past year (2025), and reaffirmed the UAE banking and financial sector’s ability to continue growing and prospering under the direct supervision of the Central Bank of the UAE (CBUAE), which is leading efforts to develop the sector by establishing the necessary frameworks to safeguard financial stability, strengthen monetary and regulatory legislation, and advance the banking, financial, and insurance sectors.

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Celestia Capital: Premier Investment Firm in Dubai

Celestia Capital Establishes Itself as a Premier Investment House in Dubai, Bridging the Gulf and Global Markets

The UAE-headquartered asset management firm brings world-class expertise across Aviation, Real Estate, Commodities, and Confectionery — built on integrity, driven by results.

There is a quiet confidence that comes with a decade of doing things right. Celestia Capital, headquartered in the heart of Dubai’s financial district, has spent more than ten years building something rarer than returns trust. Today, the firm formally announces its presence to the global investment community, inviting institutional and private investors alike to discover a standard of asset management that puts people, precision, and performance at the centre of everything.

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