Tech, Talent, and Sustainable Initiatives: Hospitality Industry Hears How Government Policy is Key for a Better Tomorrow

• Implementation of technology to chase trends could have a negative impact on customer experience, say experts on day two of The Hotel Show’s HITEC Conference

• Hotels big and small urged to collaborate when it comes to sustainability: ‘This is not a competitive advantage; it’s either we all win or we all lose,’ says Accor spokesperson

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