SolarWinds Launches Consultative Sales Model to Help Customers Maximize Value of ITSM Solutions

New evaluation and assessment tool offers enterprises high-value, low-overhead support tailored to their specific IT challenges

Dubai, United Arab Emirates – May, 2024—SolarWinds has unveiled a groundbreaking new consultative approach to maximize the value of IT service management (ITSM) solutions for enterprises without the burdensome costs and staffing requirements typically associated with high-level IT consultancy. With the launch of a free online evaluation and assessment tool, SolarWinds now offers enterprises a deeper understanding of their current ITSM practices and provides a tailored, actionable roadmap toward operational excellence, cost reduction, and superior service delivery.

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SolarWinds Celebrates Twenty-Five Years of Excellence in IT Management and Innovation

New SolarWinds survey provides insight from IT pros on the most transformative technologies and the biggest challenges that lie ahead

Dubai, UAE – April 4, 2024 – SolarWinds (NYSE:SWI), a leading provider of simple, powerful, secure observability and IT management software, today commemorates a quarter-century of producing cutting-edge solutions that deliver value and reduce complexity for enterprises, wherever they are on their digital transformation journeys. Founded in 1999 with a vision to simplify IT management, SolarWinds solutions continue to provide organizations worldwide—regardless of type, size, or complexity—with tools to help IT teams take a proactive approach toward growth, productivity, and innovation.

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SolarWinds Unveils Transformative Enhancements to Observability Solutions

Full-stack observability from anywhere: SolarWinds provides visibility across the hybrid digital estate with options for self-hosted, cloud-native SaaS, or a combination of both

Dubai, United Arab Emirates – February 12, 2024 – SolarWinds (NYSE:SWI), a leading provider of simple, powerful, secure observability and IT management software, has announced enhancements to its SaaS-based and self-hosted, on-premises observability solutions built to monitor and observe complex, distributed environments from anywhere. The AI-powered enhancements enable teams to manage on-prem, hybrid, or cloud-native ecosystems with full-stack visibility across networks, infrastructure, databases, applications, user experiences, and security through a unified, integrated solution available either on-premises or in the cloud.

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Just two-fifths of IT professionals say they fully understand how AI tools work

The majority of IT professionals believe AI would make their lives easier, but most are not using it yet

January,2024: Despite artificial intelligence (AI) hitting new heights in 2023, only two-fifths (22%) of surveyed IT professionals can say they fullyunderstand how AI tools work— according to new research from SolarWinds.

SolarWinds Tech Evangelist Sascha Giese

The research, based on a survey of 267 IT professionals, highlights this lack of understanding could be fuelling a disconnect between the perceptions and the reality of AI tool usage.

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SolarWinds Predicts Key Trends and Themes That Will Define Enterprise IT in 2024

Enterprises will leverage advanced artificial intelligence and automation capabilities to accelerate transparency, growth, and productivity

Dubai, United Arab Emirates – January 03, 2024– SolarWinds (NYSE:SWI), a leading provider of simple, powerful, secure observability and IT management software, has released its predictions for the IT trends and themes that will dominate in the year ahead. This year, enterprises are likely to further embrace artificial intelligence (AI), machine learning (ML), and automation to meet their efficiency, service delivery, and productivity goals.

As digital environments have become more modern and mature with the adoption of hybrid and multi-cloud deployments, they’ve also become infinitely more complex to migrate, monitor, and manage. With constrained resources, limited time, and mounting workloads, IT teams have embraced AI-powered automation to provide a critical lift.

Jeff Stewart, vice president of global solutions engineering at SolarWinds

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