Tag Archives: ServiceNow

Technologies

ServiceNow’s latest platform release adds to thousands of AI agents across CRM, HR, IT, and more for faster, smarter workflows and maximum business impact

  • Yokohama platform release includes teams of preconfigured AI agents now available for faster deployment, improved productivity, and predictable outcomes on day one
  • Capabilities to build, onboard, and manage the entire AI agent lifecycle now available
  • Advancements in ServiceNow data solutions break down barriers among data sources for more connected AI agents

Dubai, United Arab Emirates — March 13, 2025 â€” ServiceNow (NYSE: NOW), the AI platform for business transformation, has announced the Yokohama platform release, unleashing new AI agents across CRM, HR, IT, and more, for faster, smarter workflows and maximum, end‑to‑end business impact. These latest innovations include teams of preconfigured AI agents that deliver productivity and predictable outcomes from day one, on a single platform, as well as capabilities to build, onboard, and manage the entire AI agent lifecycle. Because data fuels AI, the company also announced expansion of its Knowledge Graph with advancements to its Common Service Data Model (CSDM) to break down barriers among data sources for more connected AI agents.

Amit Zavery, president, chief product officer, and chief operating officer at ServiceNow

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Technologies

More than four in five UAE businesses have a ‘clear, shared vision’ for AI: ServiceNow research

Report shows nation steaming towards AI maturity; three in five businesses have appointed an AI officer; 77% have boosted budgets; returns accruing even in absence of AI maturity

Dubai, United Arab Emirates – November 27, 2024 – ServiceNow, the AI platform for business transformation, in collaboration with Oxford Economics, has released its AI Maturity Index Report revealing that most enterprises in the United Arab Emirates (UAE) are deeply committed to enterprise-wide AI deployments, with buy-in from top management and a clear vision for business transformation.

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Technologies

ServiceNow announces appointment of William O’Neill as Area VP for UAE 

As the ServiceNow UAE Cloud, hosted on Microsoft Azure, goes live, ServiceNow gets set to accelerate business transformation in the UAE 

Dubai, United Arab Emirates – November 5, 2024 –ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the appointment of William O’Neill as Area Vice President for the UAE. In his role, O’Neill will lead the company’s regional teams across UAE, Kuwait, Oman, Qatar and other key markets in the region. His appointment comes as ServiceNow’s momentum in the region continues to accelerate.

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Technologies

ServiceNow releases new HR innovations, empowering leaders to fuel employee and business growth

  • HR and GenAI innovations enhance employee communications, improve engagement, and make it easier than ever to get support across departments from a single point of entry
  • New capabilities within Talent Development and Employee Journey Management give leaders better insight into employee experiences and aspirations, simplifying workforce management on the Now Platform

Dubai, United Arab Emirates — September 30, 2024 â€” ServiceNow (NYSE: NOW), the AI platform for business transformation, has announced new HR innovations that empower leaders to fuel employee and business growth. HR and GenAI innovations enhance employee communications, improve employee engagement, and make it easier than ever for employees to get support across departments from a single point of entry. Additionally, new capabilities within Talent Development and Employee Journey Management give leaders better insight into employee experiences and aspirations, simplifying workforce management on the Now Platform.

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