New research shows SMBs already see strong results from AI and are laying the groundwork for the new autonomous agent era.

Dubai, UAE — December 16, 2024 — Salesforce (NYSE: CRM), the global leader in CRM, has released the new Small & Medium Business Trendsreport, sharing insights from 3,350 leaders from small and medium-sized businesses (SMBs) across 26 countries — including 75 from the UAE.