Tag Archives: New SolarWinds Report

Technologies

New SolarWinds Report: Automation, Self-Service, and SLAs Are Keys to ITSM Efficiency

Findings from the SolarWinds 2024 State of ITSM Report showcase several more effective methods for up-leveling ITSM 

Dubai, United Arab Emirates – November 13, 2024 – SolarWinds (NYSE:SWI), a leading provider of simple, powerful, secure observability and IT management software, has released its 2024 State of ITSM Report, which provides practical, actionable guidance rooted in real-world Information Technology Service Management (ITSM) strategies. This report analyzed over 2,000 ITSM data systems and 60,000 points of anonymized and aggregated SolarWinds customer data. 

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Technologies

New SolarWinds Report: EMEA IT Pros Want AI but Fear Shortcomings in Data Quality, Privacy, Security

New SolarWinds Report: EMEA IT Pros Want AI but Fear Shortcomings in Data Quality, Privacy, Security

SolarWinds 2024 IT Trends Report asks whether IT pros across the EMEA region see AI as a friend or foe

Dubai, United Arab Emirates – June 20, 2024 – SolarWinds (NYSE:SWI), a leading provider of simple, powerful, secure observability and IT management software, today released the findings from its 2024 IT Trends Report, AI: Friend or Foe? The report, based on a survey of nearly 700 IT professionals, 297 of who were from the EMEA region, about their views on artificial intelligence (AI), found that despite a near-unanimous desire to adopt AI technology, very few respondents have confidence in their organization’s readiness to integrate AI, pointing to limitations in data and infrastructure and security concerns.

Continue reading New SolarWinds Report: EMEA IT Pros Want AI but Fear Shortcomings in Data Quality, Privacy, Security →