Customer Experience Live Show Middle East 2024 Unveils Insights into Evolving Regional CX Landscape
● 76% of Companies in 2024 Re-evaluating AI Platforms
- 89% Poised to Invest in CX Solutions in the Middle East

Dubai, UAE – 1 May, 2024 – In today’s complex business environment, achieving operational efficiency is paramount for businesses in the Middle East. The annual Customer Experience Live Intelligence Report 2024 highlights one of the most striking revelations that a staggering 72% are keen to attain operational efficiency with 49% of them leveraging digital experiences for the same. This underscores the pressing need for strategic investments in technology and process optimisation to streamline operations and elevate overall customer experience.
