Daily Archives: October 20, 2025

Business & Investments

Kpost Elevates Customer Support with Multilingual Services and Extended Hours

GCC, October 15, 2025 –

Kpost Courier Co., Kuwait’s trusted logistics partner, today announced a major expansion of its customer support operations to meet the growing needs of its diverse customer base. The company has launched multilingual service lines and extended its support hours, ensuring faster, more personalized, and more accessible assistance for every customer.

Under the new initiative, Kpost support teams are now available in Arabic, English, and additional languages during peak hours, helping residents and businesses across Kuwait get the answers they need in the language they are most comfortable with. Customers can seek assistance for parcel tracking, complaints, delivery modifications, and other service requests through phone, email, and online channels with minimal waiting time.

“Kpost is dedicated to ensuring every delivery ends with satisfaction,” said Mohammad Al Sayegh, spokesperson for Kpost Courier. “By providing support in multiple languages and making help available for longer hours, we are reducing friction in the delivery process and building stronger trust with every interaction.”

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Technologies

ZainTECH strengthens presence in Bahrain through partnership with DATAPATROL

  • Strategic collaboration focuses on advanced networking, data security, and digital infrastructure to accelerate market growth and empower local enterprises.

UAE, Dubai – October 16, 2025: ZainTECH, the integrated digital solutions provider of Zain Group, today announced a strategic partnership with DataPatrol to expand and strengthen its presence in the Bahrain market, focusing on advanced data security, and insider threats management.

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Business & Investments

Blue Ocean Global shifts towards E-Commerce as digital transaction value exceeds US$60 billion in the UAE

E-Commerce is fast becoming the popular mode of shopping, as the number of retail transactions jump 20.63 per cent to Dh7.4 trillion (US$2 trillion) in 2024, according to the UAE Central Bank

Date: Dubai, UAE, October 10, 2025

News Highlights:

  1. The total digital payment transaction value in the UAE is projected to grow at a Compound Annual Growth Rate of 14.40 per cent from US$60.20 billion in 2025 to US$117,98 billion in 2030;
  • As the UAE shifts to the right side of the digital divide, most businesses are going to shift from bricks-and-mortar to the digital space;
  • The number of retail transactions under the UAE Funds Transfer System grew 22.57 per cent to 109.7 million transactions worth Dh7.4 trillion (US$2 trillion) in 2024, compared to the previous year, according to the UAE Central Bank;
  • The number of E-Commerce users expected to reach 10.63 million in the UAE by 2030.

A double-digit growth in digital transaction value exceeding US$60.20 billion (Dh220.93 billion) in 2025 in the UAE, has inspired Dubai-based Blue Ocean Global, one of the largest distribution house  in the UAE, to transform itself in to an E-Commerce distribution company by reducing offline distribution in recent months.

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Technologies

Trend Micro and WDH Launch Magna AI, A Full-Value – Chain Global Enterprise AI Transformation Factory

Magna AI Positioned to Redefine Enterprise AI at Global Scale

October 20, 2025 – Trend Micro Incorporated (TYO: 4704; TSE: 4704),  a global cybersecurity leader, announced the entrance into a letter of intent to form Magna AI, in partnership with Wistron Digital Technology Holding Company (WDH), leveraging their strong AI infrastructure and systems integration capabilities to deliver a full-value chain global AI transformation factory.

Dr Moataz

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Travel & Tourism

Amadeus partners with Sharjah Airport Travel Agency to Enhance Travel Offerings in the UAE

Sharjah, UAE: Amadeus, a global leader in travel technology, has announced a new collaboration with Sharjah Airport Travel Agency (SATA), one of the UAE’s most established travel companies, to deliver state-of-the-art solutions that enhance customer experiences and support SATA’s growth strategy.

Through this partnership, SATA will adopt a suite of Amadeus’ advanced travel technology solutions designed to streamline operations and bring greater value to customers. These include Web Services, Master Pricer Travel Board (MPTB), Fare Optimizer, ATC Reissue & Refunds, and NDC[X], enabling SATA to expand its offerings and deliver more personalized, efficient, and competitive travel services.

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