23.8% increase in number of mystery shopper reports issued by Dubai Chambers

Dubai Chambers Service Excellence Programme achieves significant growth in mystery shopper reports and applicant numbers

  • 2,422 mystery shopper reports issued in Q1 2025, marking YoY growth of 23.8%.
  • Service Excellence Programme applications surged by 42.4% in Q1 2025, demonstrating strong private sector interest in enhancing customer experience.
  • Programme expanded to include the evaluation of customer experience in concept stores and the insurance sector, as well as the assessment of service quality provided by businesses through the LinkedIn and TikTok platforms.
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Presight Empowers the UAE’s AI-Native Government Vision as Digital Transformation Partner of the Digital Readiness Retreat 2025

The company is powering the UAE’s digital future with next-generation AI capabilities

Abu Dhabi, UAE – May 23, 2025 – Presight, a UAE leading global big data analytics company powered by AI, marked a successful engagement as the official Digital Transformation Partner at the Digital Readiness Retreat 2025, held on Thursday 22 May, at the Grand Hyatt Dubai.

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ADIB Named Middle East’s Best Bank for Consumers by Euromoney

ADIB won four Prestigious Accolades at Euromoney Islamic Finance Awards and Awards for Excellence 2025

Abu Dhabi, UAE: 23 May 2025: Abu Dhabi Islamic Bank (ADIB), a leading Islamic financial institution, has been named Middle East’s Best Bank for Consumers, by the leading global financial publication Euromoney in its 2025 Awards for Excellence. This prestigious accolade highlights ADIB’s dedication to delivering innovative, digital first and customer- centric bank built around the evolving needs of individual customers.

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Mohammed Bin Rashid Library Organises “Mastering the Art of Persuasive and Impactful Speech” Workshop

Dubai, United Arab Emirates, 23 May 2025:

The Mohammed Bin Rashid Library recently hosted a two-day workshop titled “Mastering the Art of Persuasive and Impactful Speech”, led by Saif Al Mazroui, a seasoned consultant and expert trainer in the fields of oratory and influence. The workshop attracted participants from diverse age groups and professional backgrounds, all united by a shared ambition to refine their public speaking abilities and deliver compelling, audience-focused speeches. This initiative reflects the library’s ongoing commitment to promoting the vital role of verbal and non-verbal communication in both personal and professional spheres.

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Yango Ads Wins Silver at SMARTIES MENA for ‘Journey into Her Story’ Campaign

Dubai, UAE, 23 May 2025 – Yango Ads, the Ad Tech division of Yango Group, a global tech company, has won the Silver award in the Real-Time Marketing category at the MMA MENA SMARTIES™ 2025 for its campaign “Journey into Her Story,” created in partnership with Al-Futtaim Toyota, Memac Ogilvy and PHD Media MENA. Launched to commemorate Emirati Women’s Day last year, the campaign transformed a typical navigation experience into a platform for cultural discovery by spotlighting the lives, contributions and legacies of Emirati women who have streets named in their honour across the UAE.

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