Launching Saudi Arabia’s First Generative AI-Powered Automotive AI Agent: Petromin and Gupshup Drive Innovation in Customer Experience

Dubai, UAE; Jeddah, Kingdom of Saudi Arabia, 13 January 2025- Petromin Corp, a global leader in mobility solutions, has partnered with Gupshup, the leading conversational AI platform, to introduce PETROMINit!, a first-of-its-kind advanced Customer Service AI Agent in the Kingdom of Saudi Arabia. The AI Agent leverages Generative AI capabilities on Gupshup Conversation Cloud to offer seamless and efficient vehicle support in both Arabic and English.

L to R : Hussein M Dajani, Group CMO, Petromin Corporation; Beerud Sheth, Founder & CEO, Gupshup

PETROMINit! is available on WhatsApp, offering customers seamless and instant access to support through a familiar and convenient channel. By simply messaging on +966 9200 22776 in natural language, customers can instantly engage with the Generative AI-powered AI Agent. PETROMINit! leverages advanced large language models (LLMs) and natural language understanding to deliver remarkably human-like support interactions akin to speaking with a live automobile support specialist.