16^th December 2023, Dubai, United Arab Emirates: The Indian Business and Professional Council hosted its signature event Retail Conclave 2023 at the Anantara Hotel Downtown on Thursday, 14 December 2023.

The topic of the event was Digital Transformation and Sustainability in Retail. The event was timely, coming as it did on the heels of COP 28, where a landmark UAE ‘Consensus on Climate Change’ was adopted by nearly 200 countries. Extending this to the retail sector is important, and indeed essential, as this is the sector that sees the most interaction between us as consumers and the millions of products and services that we seek daily. No other sector comes close, which underlines the importance of sustainability in retail.