Freshworks’ AI-powered software helps Styli, Landmark Group’s fashion brand, reach a new level of customer loyalty
Renowned fashion brand automates customer support with Freshdesk and Freshchat, improving average resolution time by 42%
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Dubai, UAE, July 2023 – Freshworks Inc. (NASDAQ: FRSH) announced that Styli, a fashion e-commerce brand part of the Landmark Group, uses Freshdesk™ and Freshchat™ to manage and automate its customer support operations. Freshworks bots empowered Styli with AI-powered automation, real-time resolution, and contextual handover improving its average resolution time and fostering brand loyalty through exceptional customer experiences.
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