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Freshworks Named a Strong Performer in Enterprise Service Management Report by Independent Research Firm

Freshworks Named a Strong Performer in Enterprise Service Management Report by Independent Research Firm

Dubai, United Arab Emirates, 8th December 2021: Freshworks Inc., (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, has been named a Strong Performer in The Forrester Wave™: Enterprise Service Management, Q4 2021. The report notes that Freshworks has released “significant new functionality” within Freshservice® including right-sized unified incident response management with AI-enhanced alerting and on-call scheduling. 

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