BPG’s CX First and strategic transformation nets big business wins across KSA, Kuwait, Oman and UAE

BPG’s CX First and strategic transformation nets big business wins across KSA, Kuwait, Oman and UAE

  • BPG3.0 is ready to disrupt the regional business landscape with its digitalfirst, integrated by intent positioning and a simplified structure to boost agility, resilience, and effectiveness
  • BPG’s host of new business winsincludea futuristic real estate development in Saudi Arabia, possibly the most coveted regional creative pitch of the year 
  • One of the first agencies in the MENA region, BPG continues its expansion trajectory in 2023, with 15 key hires across PR, Media, UX, content and creative in the UAE

DUBAI, UAE; 4 January 2023: On the back of an unprecedented volume of new business wins, award-winning agency BPG (BatesPanGulf,part of WPP) is undergoing a strategic transformation aimed at strengthening its specialist consultancy services and meeting client needs. Underpinned by a digital first, integrated by intent positioning, the transformation aims to create a simplified, silo-free organisation; ready to seize opportunities across the MENA region.Revenue from these recent winsalone will clock over USD 6 million.

Avi Bhojani, Group CEO, BPG said: “Three pivotal moments have shaped BPG over the last three decades.In 1995, BPG 1.0 wasborn after winning an integrated mandate from the Dubai Government to build and execute Dubai Shopping Festival. We evolved into BPG 2.0 in 2003, after winning mandates for public advocacy in Iraq.It’s now time for BPG 3.0after a significant, game-changing creative win in Saudi Arabia, crowning a host of wins through 2022. We are transforming into an agile integrated agency, able to scale up swiftly to meet client demands and deliver disruptive work in a fast-evolvingcommercial landscape. With our client-centric strategy and execution, we look forward to building and strengthening many more MENA brands in 2023 and beyond.”

A host of multi-sectoral business wins will supplement a robust pipeline of existing work in 2023.Notably, this includes Jumeirah Groupafter BPG bagged the remit for design, content, and creative for the global luxury hotel company, which operates a world-class 6,500+key portfolio of 25 luxury properties across the Middle East, Europe, and Asia.BPG’s multi-year remit with one of the Sultanate of Oman’s larger banksincludes delivering brand, advertising, content, and CX across the country, as well as supporting regional expansion.BPG’s wins in fiercely competitive pitches against global network and independent agencies testifies to the power of its compelling integrated by intent offering. 

Other significant recent new business wins include GROHE, Kwai, Titan Eyewear, and Zayed Sustainability Prize in the UAE and Assima Hospital, Dhaman National Health Insurance,Ooredoo Telecom and Weyay Bank in Kuwait. Mandates encompass integrated marketing, communications, influencer marketing, creative advertising, branding, media services, digital and performance marketing, social media, and content management.

BPG will continue its expansion trajectory in 2023, with 15 key hires across PR, Media, UX, content and creative in the UAE. The agency’s strategic transformation is powered by a reimagined structure and business processes to deliver silo-free, location-agnostic and client-focused integrated solutions. Solutions such as the BPG CX Multiplier harness the power of data, technology, creative and strategy to fulfil customers’ needs. Notably in 2023, BPG will offer productization to meet specific client needs, priming the agency for greater scalability and success.

To ensure successful execution, Souheil Arabi has been promoted as Chief Operating Officer, BPG Group. Souheil will oversee BPG’s MENA-wide expansion, consulting and productization initiatives, in addition toconsolidating the Kuwait practice. A BPG veteran since 2001, Souheil has built BPG Kuwait into the nation’s leading agency, in demand for award-winning, digitally savvy integrated solutions, developed and delivered by a multicultural team.

Souheil Arabi, Group Chief Operating Officer, BPG said: “We are excited to welcome 2023 with a well-articulated vision, clear execution plan and disruptive work with some incredible clients and brands. BPG’s success has been built on our continuous evolution and collaborative culture. With this transformation, we go a step further: leveraging technology to create an agile, integrated and collaborative platform, built around exceeding client needs and creating customer delight, keeping our customers’ needs at the heart of all that we do.”

Darius LaBelle has been promoted as President, BPG UAE and Viju Varghese has been promoted as President, BPG Kuwait. Ketaki Banga has been appointed Chief Communications Officer, and Mark Soufiar has been appointed Chief Media Officer. Aaron Arthur is now Chief Creative Services Officer, overseeing Kuwait’s creative output as well as building a cloud-based remote services offering. RamyElSakka, Chief Creative Officer will oversee all branding, creative and content output out of Dubai.

Darius LaBelle, President, BPG UAE said: “Our teams, structure, and services are designed to build on the BPG CX Multiplier, through which we use data and human insights to deliver targeted personal messages across digital and physical channels. We can truly put customers at the heart of both our strategy and our product by leveraging integrated teams in content, comms, media, data,experience, and brand on every brief. It’s an exciting proposition, as evidenced by our 2022 successes and new business wins.”

BPG is working on a unified customer experience through its full-service hubs in Dubai and Kuwait, supported by remote talent from North America and Europe to Egypt, Lebanon, India, Indonesia and the Philippines. Its strategic transformation is inspired by culture, powered by data-driven insights, human by design and integrated by intent. Born in Dubai more than four decades ago, BPG has always been part of the growth and evolution of the MENA region. Its silo-free culture integrates all its disciplines, from advertising and public relations to media buying, digital marketing and more, into a unified offering built around customers’ needs.

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NOTES TO EDITORS (Please do not publish)

About BPG

For over 42 years, BPG has helped brands and initiatives gain ­audiences, achieve influence, navigate crises, and attain leadership status in an ever-changing marketplace. BPG has assisted in the launch of Dubai Quality Award, Dubai Internet City, Dubai Shopping Festival and Dubai Summer Surprises, Emaar Properties, Sadiyaat Island, The Dubai Mall and more, as well as managed the IPOs of Union Properties, Dubai Investments, Emaar Properties and Union Insurance IPOs. BPG has executed game-changing assignments including the Doha Asian Games 2006, the IMF World Bank Conference 2003 and Dubai’s Expo2020 bid.

An award-winning integrated communications agency, BPG’s innovative data-driven strategies power a client portfolio comprising regional and global leaders, as well as start-ups and government initiatives. Key current clients include Adyen, Alshaya Group, Assima Hospital, Behbehani Motors Company (Porsche, Volkswagen, Skoda), Central Bank of Kuwait, Ciena, Cigna, Dhaman National Health Insurance, DHL Global Forwarding, Godiva KSA, GROHE, Group AMANA, Gulf Bank, HMD Global, Innoventures Education, Jumeirah, KPMG Lower Gulf, Kuwait Banking Association, Kwai, NBK, Ooredoo Telecom, Proofpoint, PFU (Fujitsu scanners), Rivoli, Sony Middle East & Africa, Swatch Group Middle East, Titan Eyewear, TROJENA – the mountains of NEOM, Weyay Bank, and Zayed Sustainability Prize, among others. Operating fromintegrated full-service hubs in Dubai and Kuwait, with a Pan-Arab presence, and cloud-based talent across North America, Europe, the MENA region, South Asia, and South-east Asia, BPG helps clients have contextually relevant and consistent conversations with customers across the entire spectrum of digital and human touch points.

http://www.bpggroup.com 

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