Salesforce Announces Record Fourth Quarter and Full Year Fiscal 2022

Salesforce Announces Record Fourth Quarter and Full Year Fiscal 2022 Results

Raises FY23 Revenue Guidance to $32.0 Billion to $32.1 Billion

  • Fourth Quarter Revenue of $7.33 Billion, up 26% Year-Over-Year, 27% in Constant Currency
  • FY22 Revenue of $26.49 Billion, up 25% Year-Over-Year, 24% in Constant Currency
  • Current Remaining Performance Obligation of Approximately $22.0 Billion, up 22% Year-Over-Year, 24% in Constant Currency
  • FY22 GAAP Operating Margin of 2.1%, and Non-GAAP Operating Margin of 18.7%
  • FY22 Operating Cash Flow of $6.0 Billion, up 25% Year-Over-Year
  • Raises First Quarter FY23 Revenue Guidance to $7.37 Billion to $7.38 Billion, up Approximately 24% Year-Over-Year
  • Raises FY23 GAAP Operating Margin Guidance to Approximately 3.6% and Reiterates Non-GAAP Operating Margin Guidance of Approximately 20%

Dubai, United Arab Emirates – 25 March 2022 – Salesforce (NYSE: CRM), the global leader in CRM, today announced results for its fourth quarter and full year fiscal 2022 ended January 31, 2022.

“We had another phenomenal quarter and full-year of financial results,” said Marc Benioff, Chair and Co-CEO of Salesforce. “As we continue to see tremendous demand from customers, we’re raising our FY23 revenue guidance to $32.1 billion at the high-end of range, with non-GAAP operating margin of 20%, and operating cash flow growth of 22% year-over-year.”

“With our customers’ success driving our financial success, we’re generating disciplined, profitable growth at scale quarter after quarter,” said Bret Taylor, Co-CEO of Salesforce. “Our Customer 360 platform has never been more strategic or relevant in driving the growth and resilience of our customers around the world.”

“Fiscal 2022 was a remarkable year for Salesforce. I am particularly pleased with our focus on discipline and profitable growth which drove record levels of revenue, margin, and cash flow,” said Amy Weaver, President and CFO. “I’m confident in the momentum of the business as we build an even stronger company in FY23 and beyond.”

Salesforce delivered the following results for its fiscal fourth quarter and full fiscal year:

Revenue: Total fourth quarter revenue was $7.33 billion, an increase of 26% year-over-year, and 27% in constant currency. Subscription and support revenues for the quarter were $6.83 billion, an increase of 25% year-over-year. Professional services and other revenues for the quarter were $0.50 billion, an increase of 46% year-over-year.

Total fiscal 2022 revenue was $26.49 billion, up 25% year-over-year, and 24% in constant currency. Subscription and support revenues for the year were $24.66 billion, up 23% year-over-year. Professional services and other revenues for the year were $1.84 billion, up 44% year-over-year.

Operating Margin: Fourth quarter GAAP operating margin was (2.4)%. Fourth quarter non-GAAP operating margin was 15.0%.

Fiscal 2022 GAAP operating margin was 2.1%. Fiscal 2022 non-GAAP operating margin was 18.7%.

Earnings per Share: Fourth quarter GAAP diluted loss per share was $(0.03), and non-GAAP diluted earnings per share was $0.84. Mark-to-market accounting of the company’s strategic investments benefited GAAP diluted earnings per share by $0.03 based on a U.S. tax rate of 25% and non-GAAP diluted earnings per share by $0.03 based on a non-GAAP tax rate of 21.5%.

Fiscal 2022 GAAP diluted earnings per share was $1.48, and non-GAAP diluted earnings per share was $4.78. Mark-to-market accounting of the company’s strategic investments benefited GAAP diluted earnings per share by $0.93 based on a U.S. tax rate of 25% and non-GAAP diluted earnings per share by $0.98 based on a non-GAAP tax rate of 21.5%

Cash: Cash generated from operations for the fourth quarter was $1.98 billion, a decrease of (9)% year-over-year. Total cash, cash equivalents and marketable securities ended the fourth quarter at $10.54 billion.

Cash generated from operations for fiscal 2022 was $6.0 billion, an increase of 25% year-over-year.

Remaining Performance Obligation: Remaining performance obligation ended the fourth quarter at approximately $43.7 billion, an increase of 21% year-over-year. Current remaining performance obligation ended the fourth quarter at approximately $22.0 billion, an increase of 22% year-over-year, 24% in constant currency.

As of March 1, 2022, the company is initiating its first quarter and full fiscal year 2023 GAAP and non-GAAP earnings per share guidance, its first quarter current remaining performance obligation growth guidance, and its full fiscal year 2023 operating cash flow growth guidance. As of March 1, 2022, the company is raising its revenue guidance previously updated on November 30, 2021 for its first quarter and full fiscal year 2023. As of March 1, 2022 the company is raising its GAAP operating margin guidance and reiterating its non-GAAP operating margin guidance previously updated on November 30, 2021 for its full fiscal year 2023.

Management will provide further commentary around these guidance assumptions on its earnings call, which is expected to occur on March 1, 2022 at 2:00 PM Pacific Time.

Our guidance assumes no change to the value of the company’s strategic investment portfolio as it is not possible to forecast future gains and losses. In addition, the guidance below is based on estimated GAAP tax rates that reflect the company’s currently available information, and excludes forecasted discrete tax items such as excess tax benefits from stock-based compensation. The GAAP tax rates may fluctuate due to future acquisitions or other transactions.

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For additional information regarding non-GAAP financial measures see the reconciliation of results and related explanations below.

Quarterly Conference Call

Salesforce plans to host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) to discuss its financial results with the investment community. A live webcast and replay details of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor.

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“Safe harbor” statement under the Private Securities Litigation Reform Act of 1995:  This press release contains forward-looking statements about the company’s financial and operating results, which may include expected GAAP and non-GAAP financial and other operating and non-operating results, including revenue, net income, earnings per share, operating cash flow growth, operating margin, expected revenue growth, expected current remaining performance obligation growth, expected tax rates, stock-based compensation expenses, amortization of purchased intangibles, shares outstanding, market growth, environmental, social and governance goals, expected capital allocation, including mergers and acquisitions, capital expenditures and other investments, and expected contributions from acquired companies. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions.  If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company’s results could differ materially from the results expressed or implied by the forward-looking statements it makes.

The risks and uncertainties referred to above include — but are not limited to — risks associated with the impact of, and actions we may take in response to, the COVID-19 pandemic, related public health measures and resulting economic downturn and market volatility; our ability to maintain security levels and service performance meeting the expectations of our customers, and the resources and costs required to avoid unanticipated downtime and prevent, detect and remediate performance degradation and security breaches; the expenses associated with our data centers and third-party infrastructure providers; our ability to secure additional data center capacity; our reliance on third-party hardware, software and platform providers; the effect of evolving domestic and foreign government regulations, including those related to the provision of services on the Internet, those related to accessing the Internet, and those addressing data privacy, cross-border data transfers and import and export controls; current and potential litigation involving us or our industry, including litigation involving acquired entities such as Tableau Software, Inc. and Slack Technologies, Inc., and the resolution or settlement thereof; regulatory developments and regulatory investigations involving us or affecting our industry; our ability to successfully introduce new services and product features, including any efforts to expand our services; the success of our strategy of acquiring or making investments in complementary businesses, joint ventures, services, technologies and intellectual property rights; our ability to complete, on a timely basis or at all, announced transactions; our ability to realize the benefits from acquisitions, strategic partnerships, joint ventures and investments, including our July 2021 acquisition of Slack Technologies, Inc., and successfully integrate acquired businesses and technologies; our ability to compete in the markets in which we participate; the success of our business strategy and our plan to build our business, including our strategy to be a leading provider of enterprise cloud computing applications and platforms; our ability to execute our business plans; our ability to continue to grow unearned revenue and remaining performance obligation; the pace of change and innovation in enterprise cloud computing services; the seasonal nature of our sales cycles; our ability to limit customer attrition and costs related to those efforts; the success of our international expansion strategy; the demands on our personnel and infrastructure resulting from significant growth in our customer base and operations, including as a result of acquisitions; our ability to preserve our workplace culture, including as a result of our decisions regarding our current and future office environments or work-from-home policies; our dependency on the development and maintenance of the infrastructure of the Internet; our real estate and office facilities strategy and related costs and uncertainties; fluctuations in, and our ability to predict, our operating results and cash flows; the variability in our results arising from the accounting for term license revenue products; the performance and fair value of our investments in complementary businesses through our strategic investment portfolio; the impact of future gains or losses from our strategic investment portfolio, including gains or losses from overall market conditions that may affect the publicly traded companies within our strategic investment portfolio; our ability to protect our intellectual property rights; our ability to develop our brands; the impact of foreign currency exchange rate and interest rate fluctuations on our results; the valuation of our deferred tax assets and the release of related valuation allowances; the potential availability of additional tax assets in the future; the impact of new accounting pronouncements and tax laws; uncertainties affecting our ability to estimate our tax rate; uncertainties regarding our tax obligations in connection with potential jurisdictional transfers of intellectual property, including the tax rate, the timing of the transfer and the value of such transferred intellectual property; uncertainties regarding the effect of general economic and market conditions; the impact of geopolitical events; uncertainties regarding the impact of expensing stock options and other equity awards; the sufficiency of our capital resources; our ability to comply with our debt covenants and lease obligations; the impact of climate change, natural disasters and actual or threatened public health emergencies; and our ability to achieve our aspirations and projections related to our environmental, social and governance initiatives..

Further information on these and other factors that could affect the company’s financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings it makes with the Securities and Exchange Commission from time to time.  These documents are available on the SEC Filings section of the Financials section of the company’s website at http://investor.salesforce.com/financials/.

salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

© 2022 salesforce.com, inc.  All rights reserved.  Salesforce and other marks are trademarks of salesforce.com, inc.  Other brands featured herein may be trademarks of their respective owners.

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About Salesforce

Salesforce, the global CRM leader, empowers companies of every size and industry to digitally transform and create a 360° view of their customers. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

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