Emirates NBD offers Voice Banking with Alexa in UAE

Emirates NBD offers Voice Banking with Alexa in UAE

  • Customers can securely access balance updates, statements and track card spends through any Amazon Alexa enabled device
  • Emirates NBD Voice Banking will now be available in both Arabic and English

Dubai, December 21 2021: Emirates NBD, a leading banking group in the MENAT (Middle East, North Africa and Turkey) region is offering Voice Banking with Amazon Alexa in the UAE.

The Amazon Alexa App is now available on both UAE iOS App and Google Play stores. Emirates NBD customers can enable the Emirates NBD banking skill on their Alexa App and access details of their recent Emirates NBD account and credit card transactions using conversational language as well as listen to market briefings through any Amazon Alexa-enabled device. This service will now also be available in Arabic.

This service is part of the bank’s continued efforts to offer value-added banking services and utilizes application program interfaces (APIs) built in line with established open banking standards, allowing exchange of financial information between banks and third-party providers such as Amazon while upholding strict security and privacy guidelines for users.

“Emirates NBD has always been at the forefront of banking innovations and Voice Banking is another step in this direction as we utilize new technologies to enhance overall customer experiences”, said Suvo Sarkar, Senior Executive Vice President and Group Head of Retail Banking and Wealth Management at Emirates NBD. “As Amazon officially launches Alexa in the UAE, we are pleased to make available access to banking services on this platform, providing added convenience and flexibility to our customers,” he added.

More information on Emirates NBD Voice Banking and the Alexa skill can be obtained at www.emiratesnbd.com/en/personal-banking/ways-of-banking/voice-banking/

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About Emirates NBD 

Emirates NBD (DFM: Emirates NBD) is a leading banking group in the MENAT (Middle East, North Africa and Turkey) region with a presence in 13 countries, serving over 14 million customers. As on 30th September 2021, total assets were AED 699 Billion, (equivalent to approx. USD 190 Billion). The Group has operations in the UAE, Egypt, India, Turkey, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia and Bahrain and representative offices in China and Indonesia with a total of 906 branches and 4,084 ATMs / SDMs.  

Emirates NBD Group serves customers, businesses, governments and institutions with a range of financial products and services including retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.  

The Group is a key participant in the global digital banking industry with 94% of all financial transactions and requests conducted outside of its branches. The Group also operates E20., a digital business bank for entrepreneurs and SMEs and Liv., the lifestyle digital bank for millennials. Emirates NBD is an active participant and supporter of the UAE’s main development and sustainability initiatives, including financial literacy and the inclusion of people with disabilities. Emirates NBD Group is a Premier Partner and the Official Banking Partner for Expo 2020 Dubai. 

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