Yas Island launches the ‘Yas Wellness Program’….

Yas Island launches the ‘Yas Wellness Program’ enhanced safety measures ahead of Yas Theme Parks and attractions reopening

Initiative reassures visitors to Yas Island of the health and safety precautions in place as the destination looks forward to welcoming back guests

Abu Dhabi, UAE, 26th JULY 2020: Yas Island, Abu Dhabi’s premier leisure and entertainment hub, has announced the launch of the ‘Yas Wellness Program’ following the announcement of the reopening of Yas Theme Parks and attractions at 30% capacity and as part of its continued commitment to the health and safety of its guests and employees.

With Ferrari World Abu Dhabi and Warner Bros. World™ Abu Dhabi set to welcome annual passholders on Tuesday 28th July, with all theme parks and CLYMB™ Abu Dhabi opening to all guests from Wednesday 29th July, the ‘Yas Wellness Program’ will reassure visitors of Yas Island on the enhanced health and safety measures. Yas Island’s hotels will be open from Saturday 1st August.

The initiative offers all visitors and prospective guests a direct line of communication to specially trained team members to answer all queries and concerns before they visit the island. Starting today, Yas Wellness Ambassadors are available across multiple platforms, including phone, social media, WhatsApp and email, to answer guests’ questions on the health and safety measures in place at the reopened Yas Theme Parks and attractions. The ambassadors will also be on hand to answer queries regarding openings and closures across the island, hotel reopening dates and general visitor information.

Driving the measures under the Yas Wellness Program is the commitment to the health and safety of guests, of which Yas Island has implemented the following safety measures, in line with government directives and international best practices and standards:

  • Across Yas Theme Parks and attractions safety measures in place include; mandatory online booking for all guests, including Annual Passholders, to ensure that the limited capacity is adhered to.
  • Thermal screening cameras, safe distance markers at all rides and outlets, modified ride capacity and adapted dining and shopping experiences, to ensure returning guests have a safe and enjoyable experience across all Yas Island attractions.
  • Upon booking tickets online, guests will receive a confirmation e-mail detailing the health and safety measures they can expect, allowing them to familiarize themselves with the precautions ahead of time. Guests encouraged to download the respective smartphone apps for each park to enhance their contactless experience when they visit.

The health and safety of guests is Yas Island’s top priority and the destination has implemented a variety of precautionary measures to ensure that guests and employees feel safe at all Yas Theme Parks and attractions, as well as the hotels.

Yas Island has doubled the cleaning teams and reduced capacity across all attractions, increased the frequency of sanitization at frequent touch points and high traffic areas, and defined clear and separate entry and exit points. Social distancing policies are in place and all visitors are mandated to wear masks at all times. Non-compliance by visitors will lead to refusal of entry to the facilities.

Colleagues will have protective masks on at all times, with confirmed negative tests and their temperature checked regularly. In addition, the Yas Mall virtual customer service experience addresses all customer service needs through contactless tablet devices and contactless payment encouraged.

These measures are in place to ensure returning guests have a safe and enjoyable experience across all Yas Island attractions.

The Yas Wellness Ambassadors can be reached via the Yas Concierge telephone line 600511115 email (wellness@yasisland.ae), and the Yas Island Facebook, Twitter and Instagram channels.

Further details of the wellness program can be found at: yasisland.ae/yaswellness

 

Guests can book packages on the YasIsland.ae website from now onwards, for stays commencing 1st August 2020.

 

As part of its commitment to provide a safe and enjoyable experience, and in line with the precautions put in place to safeguard the health and wellbeing of staff and guests alike, Yas Waterworld will remain closed at the current time. The waterpark will continue to work alongside the concerned local authorities to prepare for its reopening.

 

-ENDS-

About Yas Island

Yas Island in Abu Dhabi (www.yasisland.ae) is one of the world’s fastest growing leisure and entertainment destinations, located on the golden shores of Abu Dhabi – just 20 minutes from downtown Abu Dhabi and 50 minutes from Dubai. Yas Island offers holidaymakers a diverse mix of award-winning leisure and entertainment experiences, from one-of-a-kind theme parks, world-class shopping and superb dining, to a links golf course, exciting water and motor sports, and the most enjoyable musical and family events… all within the 25 sq km Island. Today, Yas Island is home to the award-winning theme parks Ferrari World Abu Dhabi, Yas Waterworld, Warner Bros. World Abu Dhabi, the record-breaking CLYMB ™ Abu Dhabi, Yas Marina Circuit (home to the FORMULA 1 ETIHAD AIRWAYS ABU DHABI GRAND PRIXTM), Yas Marina, Yas Links golf course, as well as Yas Mall, Abu Dhabi’s largest mall, more than 160 dining experiences, seven hotels, and indoor and outdoor concert venues – all of which are complemented by a range of visitor services that connect all attractions to one another.

 

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