Empello warns Android users in the UAE of the increasing scams associated with mobile apps
Android users in the UAE reported charges of more than AED 1000 per year from unwanted subscriptions.
11 December 2019, Dubai, UAE- Empello, the leader in anti-fraud solutions for value-added services (VAS) in the telecom sector, is cautioning Android users in the UAE on the increase in the number of mobile scams and unwanted subscriptions on mobile phones.
Empello recently detected three apps with malware embedded that subscribe the phone users to costly VAS services – Ladder Wallpaper (com.tiezi.ladder.wallpapers), Boom Wallpaper (com.waurter.boomboom.wallp) and Graft Wallpaper (com.graft.allpaper). Users who downloaded these apps were automatically signed up to premium content without their prior consent or knowledge.
The apps, which have had more than 100,000 downloads, are taking advantage of Android vulnerabilities, allowing scammers to defraud users of over AED 1000 per year. They were on Google Play until October 2019 and remain available on independent app download sites.
“Despite tougher government regulation, bot-blocking technology and increased consumer awareness, unwanted purchases are still being discovered at a higher frequency in UAE than any other market.” said Jeremy Flynn, Co-Founder and Director, Empello Ltd and Empello LLC. “Our research shows how scammers have adapted their tactics to keep ahead of the roadblocks placed in front of them. Consumers are meant to be protected from unwanted subscriptions by a One Time Password (OTP) in the sign-up process, but the latest malware reads the OTP to complete the subscription. Consumers using UAE mobile networks were victims.”
Empello’s advice to all UAE citizens is first to check if they have downloaded one of these 3 apps. To reduce the risk of getting an infected app, only download apps from Google Play store. This is not a totally safe store, so read the reviews before downloading, and never complete the installation of an app that seeks permission to read or write SMS,
“UAE has the highest percentage of smartphone penetration in the world, with 8.75 million mobile internet users. With safe public and fair judiciary reported as one of UAE’s national priorities for 2021, it is becoming increasingly important for operators in both the private and public sectors to act on this now. At Empello, we are committed to working with organisations in this sector to support UAE’s government efforts to build a safe digital community in the UAE,” added Flynn.
Empello understands VAS fraud and can provide the most comprehensive protection possible. The organisation has operated a threat detection monitoring network since 2012, which is now the largest of its kind worldwide. Empello uses its network to test constantly for unauthorised payments, and then update its fraud-blocking technology to stop the latest attacks.
For more information, or if you are affected by this recent mobile scam, please contact Empello team on https://www.empello.com/contact/
Empello is an independent company with offices in UAE, UK and Brazil. Empello is the market-leading provider of Anti-Fraud, Fraud monitoring, Fraud defence as well as Analysis & Testing for the Mobile Payments (VAS) sector. We enable our clients to:
find fraudulent marketing and fraudulent payments across all channels in Web, App and Social
actively defend against and stop attempts at fraudulent charging, transactions and subscriptions
ensure VAS, DCB and SMS services are working correctly in the local environment
understand fraud and marketing trends across the industry, and at the level of mobile operators, merchants, ad networks and ad channels
reduce customer complaints and regulatory risk