VFS Global CEO Wins Professional Services CEO of the Year Award
Outstanding contributions of Zubin Karkaria recognized at the 2019 Indian CEO Awards
Dubai, 06 March 2019 :VFS Global, the world’s largest outsourcing and technology services specialist for diplomatic missions worldwide, announced that its Chief Executive Officer, Zubin Karkaria was named CEO of the Year in the Professional Services category at the 2019 Indian CEO Awards by the CEO Middle East Magazine, held on Thursday, 28 February in Dubai.
Professional Services CEO of the Year category received interest from over hundred of impressive companies across the UAE. A panel of 15 editors and reporters scrutinised each entry before selecting a winner. Zubin Karkaria was recognized for his leadership of VFS Global, as well as his commitment to innovation and efficiency. As CEO, he is working to bring commercial innovation into VFS Global’s services to better serve customers. The company is also investing in technology, machine learning and AI to transform what is essentially a manpower outsourcing business to a tech-heavy delivery model of services.
“I am honored to be named the Professional Services CEO of the Year,” said Karkaria. “I accept the award on behalf of all employees at VFS Global who are committed to the highest standards of business excellence and customer service. This award also highlights VFS Global’s commitment to continuous innovation in services and in developing new solutions and through its focus on technology and security.”
Zubin Karkaria pioneered the visa outsourcing concept by launching VFS Global in 2001, and subsequently led it to become a global leader. Today, VFS Global is the trusted partner of 62 client governments, operating 2992 Application Centres with operations in 143 countries across five continents and over 191 million applications processed as on 31 January 2019.
VFS Global continuously works with the client governments in introducing innovative service solutions that increase convenience and flexibility for applicants and reduce the administrative burden on visa sections of the client governments. Following are some of the recent highly customer-centric and technology-enabled innovations introduced by VFS Global:
Thailand eVisa On Arrival: The Immigration Bureau of Thailand has partnered with VFS Global to offer eVisa On Arrival (eVOA) Services for eligible travellers from 21 countries. Travellers to Thailand can now complete a simple online eVOA application form, upload documents and make the fee payment in a seamless process from home even before travelling to Thailand, on https://thailandevoa.vfsevisa.com/ and receive the travel authorisation online pre-departure in 24 to 72 hours of application being submitted.
Visa At Your Doorstep service: Visa application officers visit the applicant’s home, office or location of choice to accept the visa application and enrol biometrics.
Mobile Visa Application Centres ‘on wheels’: Mobile vans are fully equipped for visa application (with biometrics setup) to ensure better accessibility to applicants like students on campus, corporate groups etc. to increase visa submission efficiency from specific locations. This is just one of the company’s many mobile biometrics solutions.
Chatbot for round-the-clock visa queries: ViVA is the first-ever visa services chatbot launched by VFS Global for Australia visa applicants in India. It is custom-created to provide 24/7 assistance for queries related to the visa application process.
Celebrating the enormous achievements of the Indian diaspora of the sub-continent, the Indian CEO Awards are central to the recognition from the Gulf nations to the vibrant and highly influential Indian business community.
About VFS Global
VFS Global is the world’s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. VFS Global, headquartered in Dubai, UAE, has a Swiss parentage and is a portfolio company of EQT, a leading global private equity firm headquartered in Stockholm, Sweden.
With 2992 Application Centres, operations in 143 countries across five continents and over 191 million applications processed as on 31 January 2019, VFS Global is the trusted partner of 62 client governments.
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